Help & contact
We look forward to your request. Here you’ll find all the contact forms, phone numbers and answers to the frequently asked questions.
How can we help?
Find out more in our FAQs or get in touch with us.
![tile icon](/.imaging/default/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon-MO-neu.jpg/jcr:content.jpg)
Migros supermarket
Questions and contact Migros supermarket
Products in the stores
If you have questions about products and prices in the stores, check our frequently asked questions or contact our Customer Service.
Write to us:
Contact form for products in the stores
Give us a call:
M-Infoline
+41 (0)800 84 0848 (free of charge)
Monday to Friday: 08:30– 17:30
Saturday: 09:00–13:00
Migros Online (online supermarket)
If you have questions about your order or delivery at Migros Online you'll find the answers and contact options here.
Write to us:
Contact form Migros Online
Give us a call:
0 848 111 999 (8 cents/min*)
Monday to Friday: 08:00– 21:30
Saturday: 07:00–14:00
*Different charges may apply for calls from mobile networks.
![tile icon](/.imaging/default/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_App.jpg/jcr:content.jpg)
Migros App
Questions and contact Migros App
Here you’ll find the answers to your questions about the Migros App.
Migros App
Write to us:
Contact form Migros App
Give us a call:
Questions about Cumulus - Infoline-Cumulus
From Switzerland: 0848 85 0848 (8ct./minute from the Swiss fixed network)
From abroad: + +41 44 444 88 44 (costs according to operator)
Monday to Friday: 08:00 - 19:00
Saturday: 08:00 - 19:00
All other questions about the Migros App - Migros Online
0848 111 999 (8ct./Min.)
Monday to Friday: 08:00 - 21:30
Saturday: 07:00 - 14:00
![Zum Kontakformular für die Migros App](/.imaging/default/dam/images/services/kontakt-kundenservice/infoline/teaser/960x540_16-9_Migros-App.png/jcr:content.png)
![tile icon](/.imaging/default/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_Account-neu.jpg/jcr:content.jpg)
Migros Account
Questions and contact Migros Account
If you have questions about your Migros Account, you’ll find help and contact options here.
Write to us:
Contact form Migros Account
Give us a call:
M-Infoline
+41 (0)800 84 0848 (free of charge)
Monday to Friday: 08:30– 17:30
Saturday: 09:00–13:00
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_Cumulus_V1.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_Cumulus_V1.jpg)
Cumulus
Questions and contact Cumulus
Here you’ll find answers to the most important questions about the Cumulus loyalty programme as well as contact options.
Customer contact Cumulus
Write to us:
Contact form Cumulus
Give us a call:
Contact: Cumulus-Infoline
From Switzerland: 0848 85 0848 (8 cents/min from Swiss landline connections)
From abroad: +41 44 444 88 44 (costs depend on the provider)
Monday to Friday: 08:00– 19:00
Saturday: 08:00–16:00
![tile icon](/.imaging/default/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon-subitogo-neu.jpg/jcr:content.jpg)
subitoGo
Questions and contact subitoGo
Here you’ll find answers to your questions as well as contact options for subitoGo.
Write to us:
Contact form subitoGo
Give us a call:
Questions about Cumulus - Infoline-Cumulus
From Switzerland: 0848 85 0848 (8ct./minute from the Swiss fixed network)
From abroad: + +41 44 444 88 44 (costs according to operator)
Monday to Friday: 08:00 - 19:00
Saturday: 08:00 - 19:00
Questions about subitoGo - Migros Online
0848 111 999 (8ct./Min.)
Monday to Friday: 08:00 - 21:30
Saturday: 07:00 - 14:00
![tile icon](/.imaging/default/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_PickMup-neu.jpg/jcr:content.jpg)
Pickup (PickMup)
Questions and contact pickup (PickMup)
Here you’ll find all answers to your frequently asked questions about our pickup and return service PickMup as well as contact options.
Write to us:
Contact form PickMup
Give us a call:
M-Infoline
+41 (0)800 84 0848 (free of charge)
Monday to Friday: 08:30– 17:30
Saturday: 09:00–13:00
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_4_Fachmaerkte3.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_4_Fachmaerkte3.png)
Specialist markets online shops
Migros specialist markets customer service
Here you'll find answers to any question you may have about online purchases at Migros specialist markets.
Write to us:
Contact form specialist markets
Give us a call:
Questions on online shops & online orders:
Migros-Service 0848 601 601 (8 cents/min*)
Monday to Friday: 08:00–18.00.
*Different charges may apply for calls from mobile networks.
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_7_Famigros.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_7_Famigros.jpg)
Famigros
Famigros contact
Contact us either using the contact form on the Famigros website or via the Cumulus Infoline
Write to us:
Famigros contact form
Give us a call:
Contact: Cumulus-Infoline
From Switzerland: 0848 85 0848 (8 cents/min from Swiss landline connections)
From abroad: +41 44 444 88 44 (costs depend on the provider)
Monday to Friday: 08:00– 19:00
Saturday: 08:00–16:00
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_8_Migusto.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_8_Migusto.jpg)
Migusto
Migusto FAQs and contact
Here you'll find the answers to frequently asked questions about Migusto from our customers. These are updated on a regular basis.
The query will be processed by the Cumulus customer service team. The link will take you to the online form on the Cumulus website, where your query will be processed.
Write to us:
Migusto contact form (Cumulus)
NB:Your query is processed via the Cumulus customer service team.
Give us a call:
Contact: Cumulus-Infoline
From Switzerland: 0848 85 0848 (8 cents/min from Swiss landline connections)
From abroad: +41 44 444 88 44 (costs depend on the provider)
Monday to Friday: 08:00– 19:00
Saturday: 08:00–16:00
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_9_MBudgetMobile.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_9_MBudgetMobile.jpg)
M-Budget Mobile
M-Budget Mobile contact
Contact us if you have any questions about M-Budget Mobile.
Write to us:
M-Budget contact form
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_10_Service.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_10_Service.jpg)
Repairs and spare parts
Customer service for repairs and spare parts
We would be happy to help you with any queries you may have about repairs or spare parts.
Write to us:
Migros Service contact form
Give us a call:
Questions on online shops & online orders:
Migros-Service 0848 601 601 (8 cents/min*)
Monday to Friday: 08:00–18.00.
*Different charges may apply for calls from mobile networks.
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_11_Magazin.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_11_Magazin.jpg)
Migros magazine
Migros magazine customer service
Contact us to provide feedback on the Migros magazine or if you have questions about your subscription.
Write to us:
Migros magazine contact form
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_12_Gruppe.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_12_Gruppe.jpg)
Job postings
Contact Migros Working World
Do you have any questions on our training and job opportunities? We will gladly help you on the Migros Working World Portal.
Write to us:
Migros Working World contact form
Give us a call:
M-Infoline
+41 (0)800 84 0848 (free of charge)
Monday to Friday: 08:30– 17:30
Saturday: 09:00–13:00
![tile icon](/.imaging/default/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon-Adress-nderung-neu.jpg/jcr:content.jpg)
Change of address
Change of address
Are you a cooperative member and would like to change your contact details for the newsletter, your Migros or Cumulus account or the Migros magazine? Then you've come to the right place.
You can change your address in your Migros account
If you don't want to make the changes yourself, you can also get in touch with us using one of the contact options below.
Send us a message:
Migros account contact form
Give us a call:
M-Infoline
+41 (0)800 84 0848 (free of charge)
Monday to Friday: 08:30– 17:30
Saturday: 09:00–13:00
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_15_Geschenkkarten.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_15_Geschenkkarten.jpg)
Gift cards
Gift card contact and services
Questions and answers about our gift card service are available here, as are the options for topping up your card or contacting us personally.
Balance enquiry:
Would you like to check the current balance of your gift card or top up your credit?
Give us a call:
M-Infoline
+41 (0)800 84 0848 (free of charge)
Monday to Friday: 08:30– 17:30
Saturday: 09:00–13:00
Our service for business customers:
Contact form for business customers
![tile icon](/.imaging/default/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon-Sammelaktionen-neu.jpg/jcr:content.jpg)
Collection promotions and campaigns
Collection promotions and campaigns contact
We will gladly answer specific questions on collection promotions, campaigns and competitions here.
Write to us:
Contact form
Give us a call:
M-Infoline
+41 (0)800 84 0848 (free of charge)
Monday to Friday: 08:30– 17:30
Saturday: 09:00–13:00
![tile icon](/.imaging/mte/m5-relaunch-core/smallFree/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon_8_Gastronomie.jpg/jcr:content/Migros_KundenKontakt_Asset_KachelAkkordeon_8_Gastronomie.jpg)
Migros Gastronomy
Migros Restaurants and Take Away contact
We will gladly answer specific questions on the Migros Restaurants and Take Away here.
Write to us:
Contact form
Give us a call:
M-Infoline
+41 (0)800 84 0848 (free of charge)
Monday to Friday: 08:30– 17:30
Saturday: 09:00–13:00
![tile icon](/.imaging/default/dam/images/kundendienst-neu/01_KachelAkkordeon/Migros_KundenKontakt_Asset_KachelAkkordeon-sonstiges-neu.jpg/jcr:content.jpg)
Miscellaneous
Contact for other queries
If your query doesn't fit into any other category,
simply write to us here and select "Miscellaneous" on the contact form:
Write to us:
Contact form
Give us a call:
M-Infoline
+41 (0)800 84 0848 (free of charge)
Monday to Friday: 08:30– 17:30
Saturday: 09:00–13:00
- New Year (January 1st)
- January 2nd
- Good Friday
- Easter Monday
- (1 May, depending on the region)
- Ascension Day
- Whit Monday
- National holiday (August 1st)
- Christmas (25 December)
- St. Stephen's Day (26 December)